Store Dispatcher - Route Planner & Fast Deliveries

FailSafe Communications; Burbank, Northern (CA, KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

NAPA Auto Parts in Burbank, CA is seeking a Store Dispatcher to join a fast-paced team of auto parts professionals. The role involves scheduling deliveries, dispatching drivers, and ensuring correct parts reach customers promptly.

The ideal candidate has a high school diploma, strong verbal/written communication, attention to part numbers, and the physical stamina to work on a busy shop floor. Valid driver’s license required. Starting hourly rate is $16.30, with pay based on experience.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for part numbers and line codes.
• Ability to bend to floor-level shelves and reach upper shelves.
• Stamina to stand and walk during shift.
• Self-motivated team player with organization and judgment.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts reach the right customer order with speed and courtesy.
• Map out efficient delivery routes.
• Track delivery service quality using the Delivery Management System.
• Resolve delivery obstacles for customers with effective solutions.
• Handle cash returned by drivers and maintain accurate records.
• Inspect returned parts and cores for return to the center or manufacturer.
• Maintain fleet and flag vehicle issues to ensure quality delivery.

Skills

Customer care

Verbal communication

Written communication

Attention to detail

Part numbers familiarity

Team player

Self-motivation

Organization

Physical stamina

Driver's license

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Burbank, CA is seeking a Store Dispatcher to join a fast-paced team of auto parts professionals. The role involves scheduling deliveries, dispatching drivers, and ensuring correct parts reach customers promptly.

The ideal candidate has a high school diploma, strong verbal/written communication, attention to part numbers, and the physical stamina to work on a busy shop floor. Valid driver’s license required. Starting hourly rate is $16.30, with pay based on experience.