Delivery Dispatcher: Route Planning & Fleet Support

Genuine-Parts-Company; Columbus (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

NAPA Auto Parts seeks a Store Dispatcher to join our Columbus, OH team. You will schedule deliveries, dispatch drivers, and ensure accurate parts reach customers promptly with courtesy.

You will map efficient routes, monitor service quality in real time, and resolve delivery roadblocks to maintain smooth operations. The role requires high school diploma, a valid driver's license, and strong communication skills.

Qualifications

• Passion for delivering customer care and service excellence.
• Excellent verbal and written communication skills.
• Keen ability to see, hear and remember part numbers and line codes.
• Stamina to stand, walk, and bend in a fast-paced store environment.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customers with speed and courtesy.
• Map efficient delivery routes to optimize time and fuel use.
• Track and analyze delivery service quality using the Delivery Management System.

Skills

Customer care

Verbal communication

Written communication

Part numbers memory

Stamina

Team player

Self-motivated

Education

High school diploma or equivalent

Tools

Delivery Management System

Job description

NAPA Auto Parts seeks a Store Dispatcher to join our Columbus, OH team. You will schedule deliveries, dispatch drivers, and ensure accurate parts reach customers promptly with courtesy.

You will map efficient routes, monitor service quality in real time, and resolve delivery roadblocks to maintain smooth operations. The role requires high school diploma, a valid driver's license, and strong communication skills.