Delivery Dispatcher - Auto Parts, Fast-Paced

USA GPC Genuine Parts Company; Kentucky; On-site; USD 38,000 - 54,000; Full time

Job summary

NAPA Auto Parts is seeking a Store Dispatcher to join our team of auto parts professionals. You will schedule deliveries, dispatch drivers, route optimization, and track delivery service quality to ensure accurate, fast service.

Ideal candidates have a high school diploma, strong communication, and a proactive attitude. You will work in a fast-paced environment and support a growing network of parts distribution.

Qualifications

• High school diploma or equivalent.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Keen sense for part numbers and line codes.
• Ability to bend to floor-level shelves and reach upper shelves with a stool or ladder.
• Stamina to stand and walk for the full shift.
• Motivated team player in a fast-paced environment.
• Self-motivated with urgency, organization and good judgment.
• Valid Driver's License.

Responsibilities

• Schedule deliveries and dispatch drivers on a timely basis.
• Ensure correct parts are delivered to customers with precision and speed.
• Map efficient routes for deliveries.
• Track and analyze delivery service quality using the Delivery Management System.
• Resolve blockers for customers and chart effective solutions.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts and cores and prepare them for return.
• Maintain fleet and flag vehicle issues affecting delivery quality.

Skills

Customer service

Communication

Attention to detail

Driver's license

Team player

Education

High school diploma or equivalent

Job description

NAPA Auto Parts is seeking a Store Dispatcher to join our team of auto parts professionals. You will schedule deliveries, dispatch drivers, route optimization, and track delivery service quality to ensure accurate, fast service.

Ideal candidates have a high school diploma, strong communication, and a proactive attitude. You will work in a fast-paced environment and support a growing network of parts distribution.