Store Dispatcher: Parts Delivery & Route Optimizer

Genuine Parts Company; Sunbury (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

NAPA Auto Parts is seeking a Store Dispatcher to join our team of auto parts professionals. Responsibilities include scheduling deliveries, routing, and ensuring accurate parts delivery while maintaining fleet safety and service quality.

Ideal candidates have a high school diploma, strong communication skills, and a valid driver's license. This role emphasizes efficient, courteous customer service and precise order fulfillment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Valid Driver's License.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy.
• Mapping out routes for deliveries that are as efficient as possible.
• Tracking and analyzing quality of delivery service using Delivery Management System.
• Overcoming roadblock problems for customers and chart effective solutions.
• Handling cash returned by drivers and keep accurate records.
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer.
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service.

Skills

Delivery scheduling

Customer care

Communication skills

Route planning

Team player

Education

High school diploma

Job description

NAPA Auto Parts is seeking a Store Dispatcher to join our team of auto parts professionals. Responsibilities include scheduling deliveries, routing, and ensuring accurate parts delivery while maintaining fleet safety and service quality.

Ideal candidates have a high school diploma, strong communication skills, and a valid driver's license. This role emphasizes efficient, courteous customer service and precise order fulfillment.