Store Dispatcher: Fast, Precise Parts Delivery & Routing

Genuine Parts; Sunbury (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

NAPA Auto Parts in Sunbury, OH is seeking a Store Dispatcher to help schedule deliveries, dispatch drivers, and ensure accurate, timely delivery of parts. You will map routes, monitor service quality, and handle returned items and fleet maintenance to support fast, reliable customer service.

The role requires a high school diploma, a valid driver’s license, and strong communication skills in a fast-paced environment. Join a team focused on efficient operations and customer care.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for seeing part numbers and line codes.
• Ability to bend to shelves and reach upper shelves and stairs.
• Motivated team player in a fast-paced environment.
• Self-motivated, organized and detail-oriented.

Responsibilities

• Schedule deliveries and dispatch drivers promptly.
• Ensure correct parts are delivered to each customer order.
• Map efficient delivery routes.
• Track and analyze delivery service quality via Delivery Management System.
• Resolve delivery issues and provide effective solutions.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts for cores and prepare for return.
• Maintain fleet and flag vehicle issues affecting delivery quality.

Skills

Verbal and written communication

Part numbers/line codes

Customer care

Valid Driver's License

Team player

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Sunbury, OH is seeking a Store Dispatcher to help schedule deliveries, dispatch drivers, and ensure accurate, timely delivery of parts. You will map routes, monitor service quality, and handle returned items and fleet maintenance to support fast, reliable customer service.

The role requires a high school diploma, a valid driver’s license, and strong communication skills in a fast-paced environment. Join a team focused on efficient operations and customer care.