Store Dispatcher

Genuine Parts Company; Billings (MT); On-site; USD 25,000 - 32,000; Full time

Job summary

Genuine Parts Company is hiring a Store Dispatcher for a NAPA Auto Parts store. You will schedule deliveries, dispatch drivers, and ensure accurate, timely delivery of parts to customers.

Responsibilities include route planning, tracking delivery performance, resolving issues, and maintaining vehicle readiness. Strong communication, organization, and a valid driver's license are required for this fast-paced role.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Strong memory for part numbers and codes.
• Ability to bend to floor-level shelves and reach eight feet high using stool or ladder.
• Stamina to stand and walk for an entire shift.
• Self-motivated, organized, detail-oriented with good judgment.
• Valid Driver's License.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customer orders with speed and courtesy.
• Map out efficient delivery routes.
• Track and analyze delivery service quality using the Delivery Management System.
• Resolve roadblock problems for customers with effective solutions.
• Handle cash returned by drivers and keep records.
• Inspect returned parts and cores for return to DC or manufacturer.
• Maintain fleet and report vehicle issues affecting delivery quality.

Skills

Communication

Attention to detail

Team player

Time management

Driver's license

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.