Auto Parts Delivery Dispatcher

NAPA Auto Parts; Sunbury (OH); On-site; USD 32,000 - 43,000; Full time

Job summary

NAPA Auto Parts in Sunbury, Ohio, is seeking a Store Dispatcher to join our growing team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure accurate, timely shipments to customers.

You will map efficient routes, monitor delivery performance, handle returns and ensure fleet readiness while delivering friendly, reliable customer care in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Valid driver's license.
• Ability to navigate and optimize delivery routes.
• Comfort working in a fast-paced environment.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy.
• Mapping out routes for deliveries that are as efficient as possible.
• Tracking and analyzing delivery service performance using Delivery Management System.
• Overcoming roadblock problems for customers and charting effective solutions.
• Handling cash returned by drivers and keeping accurate records.
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer.
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles.

Skills

Customer care

Communication

Route planning

Detail oriented

Team player

Driver's license

Education

High School Diploma

Job description

NAPA Auto Parts in Sunbury, Ohio, is seeking a Store Dispatcher to join our growing team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure accurate, timely shipments to customers.

You will map efficient routes, monitor delivery performance, handle returns and ensure fleet readiness while delivering friendly, reliable customer care in a fast-paced environment.