Store Dispatcher: Fast-Paced Auto Parts Delivery

NAPA; Seattle (WA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts is seeking an enthusiastic Store Dispatcher to join our Seattle team. You will schedule deliveries, dispatch drivers, and ensure accurate parts delivery with speed and courtesy.

You will map routes, monitor delivery performance, handle returns, and help maintain fleet safety while providing dependable service in a fast-paced environment. This role offers a starting hourly rate of $23.75 along with benefits including health coverage, a 401(k) plan, paid time off, and opportunities

Qualifications

• High school diploma or equivalent.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Self-motivated, organized, detail-oriented, with solid judgment.
• Valid Driver's License.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts reach the right customer orders with speed and courtesy.
• Map efficient delivery routes and monitor performance.
• Track delivery service quality using the Delivery Management System.
• Resolve roadblock issues for customers with effective solutions.
• Handle cash returns from drivers and maintain records.
• Inspect returned parts and cores for returns to DC or manufacturer.
• Maintain fleet and flag vehicle issues affecting delivery quality.

Skills

Delivery coordination

Customer care

Verbal communication

Written communication

Attention to detail

Driver license

Education

High school diploma or equivalent

Job description

NAPA Auto Parts is seeking an enthusiastic Store Dispatcher to join our Seattle team. You will schedule deliveries, dispatch drivers, and ensure accurate parts delivery with speed and courtesy.

You will map routes, monitor delivery performance, handle returns, and help maintain fleet safety while providing dependable service in a fast-paced environment. This role offers a starting hourly rate of $23.75 along with benefits including health coverage, a 401(k) plan, paid time off, and opportunities