Store Dispatcher

Genuine Parts Company; Cockeysville (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Job summary

Genuine Parts Company is seeking a Store Dispatcher for the NAPA Auto Parts location in Maryland to join our team of auto parts professionals.

Responsibilities include scheduling deliveries, dispatching drivers, ensuring accurate part delivery, planning efficient routes, monitoring delivery quality, handling returns, and maintaining fleet safety. Starting hourly rate is $18.75 with potential progression within 12 months.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Stamina and mobility to lift and reach for shelves; navigate stairs as needed.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure accurate delivery of parts to customer orders with speed and courtesy.
• Map efficient delivery routes and monitor performance.
• Track delivery quality using the Delivery Management System.

Skills

Excellent communication

Customer service mindset

Attention to part numbers

Sense of urgency

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License.

This position offers a starting hourly rate of $18.75. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.