Store Dispatcher

NAPA Auto Parts; Fort Collins (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Tuition Reimbursement

Professional development opportunities

Wellness programs

Job summary

NAPA Auto Parts in Fort Collins, CO seeks a Store Dispatcher to coordinate daily deliveries and streamline parts dispatch. You’ll schedule drivers, map efficient routes, verify correct parts for orders, and monitor delivery quality using our system. The role requires strong communication, attention to detail, and a valid driver’s license.

Competitive hourly pay and benefits. Join a fast-paced team focused on accurate service, customer care, and reliable fulfillment in a growing auto-parts

Qualifications

• Customer-facing skills with a focus on service quality.
• Excellent verbal and written communication.
• Ability to memorize part numbers and line codes.
• Team player in a fast-paced environment.
• Self-motivated with strong organizational skills.
• Valid driver’s license required.

Responsibilities

• Schedule deliveries and dispatch drivers on time.
• Ensure correct parts are delivered with accuracy and courtesy.
• Map efficient delivery routes for speed and cost savings.
• Track delivery performance using the Delivery Management System.
• Resolve delivery issues and communicate solutions to customers.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts for return to DC or manufacturer.

Skills

Customer care

Verbal and written communication

Part-number memory

Team player

Strong sense of urgency

Organized

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

This position offers a starting hourly rate of $19.50. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.