Store Dispatcher

Genuine Parts Company; Fort Collins (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Fort Collins, CO is seeking a Store Dispatcher to join our growing team of auto parts professionals. You will schedule deliveries, dispatch drivers, and ensure correct parts reach customers with speed and courtesy.

Responsibilities include mapping efficient routes, tracking delivery performance, handling cash returned by drivers, and maintaining fleet safety. The role offers starting pay at $19.50 per hour, with pay based on skills and experience.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Able to bend to floor-level shelves and reach to upper shelves (eight feet) with stool/ladder; climb stairs.
• Stamina to stand and walk for the full shift; fast-paced environment.
• Self-motivated with strong sense of urgency, organized and detail-oriented.
• Valid Driver's License.

Responsibilities

• Schedule deliveries and dispatch drivers promptly.
• Ensure correct parts reach customers with speed and courtesy.
• Map efficient delivery routes.
• Track delivery service quality using Delivery Management System.
• Resolve customer issues and chart effective solutions.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts and cores for return to DC or manufacturer.
• Maintain fleet and flag vehicle issues affecting delivery quality.

Skills

Communication skills

Team player

Self-motivated

Attention to detail

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

This position offers a starting hourly rate of $19.50. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.