Store Dispatcher

NAPA; Fort Collins (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Fort Collins is seeking a Store Dispatcher to schedule deliveries, dispatch drivers, and ensure accurate parts delivery with speed and courtesy. You will map efficient routes and monitor service quality using our Delivery Management System, while supporting drivers with cash handling and order accuracy.

The role requires a high school diploma, strong communication, and meticulous attention to part numbers.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for part numbers and line codes.

Responsibilities

• Schedule deliveries and dispatch drivers on a timely basis.
• Ensure correct parts are delivered to each customer order.
• Map efficient delivery routes and track service quality.
• Maintain fleet and report any vehicle issues.
• Handle cash returned by drivers and keep records.
• Inspect returned parts and cores for returns.

Skills

Verbal and written communication

Customer care orientation

Part numbers memory

Driver's license

Attention to detail

Team player in fast-paced environment

Education

High school diploma or equivalent

Tools

Delivery Management System

Job description

Job DescriptionNAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.ResponsibilitiesScheduling deliveries and dispatching delivery drivers on a timely basisEnsuring that the right parts are delivered to the right customer order with precision, speed and courtesyMapping out routes for deliveries that are as efficient as possibleTracking and analyzing quality of delivery service using Delivery Management SystemOvercoming roadblock problems for customers and chart effective solutionsHandling cash returned by drivers and keep accurate recordsInspecting returned parts and cores and preparing them for return the Distribution Center or manufacturerMaintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery serviceQualificationsHigh school diploma or equivalentPassion for delivering customer care Excellent verbal and written communication skillsKeen sense for seeing, hearing and remembering part numbers and line codesAgility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairsStamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environmentSelf-Motivated, strong sense of urgency, organized, detail-oriented, solid judgmentValid Driver's License .This position offers a starting hourly rate of $19.50. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.Benefits:Health Insurance: Comprehensive medical, dental, and vision plans.Retirement Plan: 401(k) with company match.Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leaveAdditional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.