Store Director: Lead Team, Drive Profit, Wow Customers

J.Crew Factory; Brookhaven (GA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Base pay + bonuses

60% discount on branded product

PTO + holidays

401(k) matching

Medical, dental, vision insurance

Job summary

J.Crew Factory in Brookhaven, GA is seeking a Store Director to own store performance and guest experience. You’ll hire, train, and develop a diverse team, drive profitability, and ensure operational excellence by leading the brand’s service standards.

You’ll partner with the District Manager to curate product presentation, manage systems, and exceed goals while fostering an inclusive environment that reflects the communities we serve.

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.
• Passionately support our brand, customers, and teams.
• Strong problem-solving and adaptability.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Lead team and drive profitability while aligning with the brand.
• Provide exceptional customer experiences with proactive engagement.
• Manage store operations, systems, and technology.
• Recruit, train, and develop diverse associates.
• Collaborate with the District Manager on product and visuals.
• Ensure goals are exceeded and service is best-in-class.
• Provide feedback to influence product assortment and in-store visuals.

Skills

Retail management experience

Leadership

Customer service

Team training and development

Problem-solving

Job description

J.Crew Factory in Brookhaven, GA is seeking a Store Director to own store performance and guest experience. You’ll hire, train, and develop a diverse team, drive profitability, and ensure operational excellence by leading the brand’s service standards.

You’ll partner with the District Manager to curate product presentation, manage systems, and exceed goals while fostering an inclusive environment that reflects the communities we serve.