Store Director — Brand Leader, Profit Driver & Team Builder

J.Crew Factory; Rockaway (NJ); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Discounts

Paid time off

401(k) matching

Insurance

Employee discounts

Job summary

J.Crew Factory in Rockaway, NJ, is looking for a Store Director to lead all aspects of store performance, hire and develop talent, and drive profitable results while building genuine connections with customers.

You will manage operations, foster a collaborative environment with the District Manager, and ensure service excellence. The role requires 5+ years of retail management and a passion for fashion and teamwork.

Qualifications

• 5+ years of full-time retail management experience; Store Director experience is a plus.
• Passionately support the brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.

Responsibilities

• Lead your team and drive profitability while aligning with the brand.
• Create exceptional customer experiences through personalized service and swift resolution of concerns.
• Manage store operations, systems, and technology with accountability.
• Recruit, train, and develop talent to build a diverse team reflecting the communities we serve.
• Partner with the District Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Provide feedback to influence product assortment and in-store visuals.

Skills

Retail management

Leadership

Customer service

Team development

Scheduling flexibility

Problem solving

Job description

J.Crew Factory in Rockaway, NJ, is looking for a Store Director to lead all aspects of store performance, hire and develop talent, and drive profitable results while building genuine connections with customers.

You will manage operations, foster a collaborative environment with the District Manager, and ensure service excellence. The role requires 5+ years of retail management and a passion for fashion and teamwork.