Store Director: Lead Team, Elevate Profit & Experience

J.Crew Group; Greensboro (NC); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Base pay with bonus

60% discount on products

Paid time off

401(k) with company match

Medical, dental, vision & life

Lifestyle discounts

Job summary

J.Crew Group seeks a Store Director to own all aspects of store performance, driving profitability while building loyal customer connections. You will hire, train and nurture a team, creating an inclusive environment aligned with the brand’s vision.

You will lead operations, deliver exceptional service, and collaborate with the District Manager to ensure strong results and a best-in-class in-store experience for the community.

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Lead your team and drive the business with a strong connection to the brand and profitability.
• Create exceptional customer experiences through personal service standards and proactive engagement.
• Manage store operations, systems, and technology with accountability.
• Recruit, train, and develop a diverse team reflecting the communities we serve.
• Partner with the District Manager to foster collaboration across the store.

Skills

Retail management

Leadership

Customer service

Team development

Job description

J.Crew Group seeks a Store Director to own all aspects of store performance, driving profitability while building loyal customer connections. You will hire, train and nurture a team, creating an inclusive environment aligned with the brand’s vision.

You will lead operations, deliver exceptional service, and collaborate with the District Manager to ensure strong results and a best-in-class in-store experience for the community.