Store Director: Lead Growth, People & Brand Experience

J.Crew Factory; Atlanta (GA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded products

Job summary

J.Crew Factory is seeking a Store Director in Atlanta to oversee all aspects of store performance, profitability, and customer loyalty. You’ll recruit and develop a strong team, coach leaders, and ensure efficient operations aligned with the brand.

The role emphasizes inclusive leadership and achieving store goals through service excellence. You will drive a meaningful connection with customers, stay current with fashion trends, and partner with district leadership to curate a best-in-class

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.
• Partner with the District Manager and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.

Skills

Retail management

Team leadership

Scheduling flexibility

Job description

J.Crew Factory is seeking a Store Director in Atlanta to oversee all aspects of store performance, profitability, and customer loyalty. You’ll recruit and develop a strong team, coach leaders, and ensure efficient operations aligned with the brand.

The role emphasizes inclusive leadership and achieving store goals through service excellence. You will drive a meaningful connection with customers, stay current with fashion trends, and partner with district leadership to curate a best-in-class