Store Director: Lead Team, Delight Customers, Drive Growth

J.Crew Factory; Miami (FL); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

60% discount on product

Paid time off

401(k) with match

Medical, dental, vision, life

Discounts on travel, entertainment, &

Job summary

J.Crew Factory in Miami, FL is seeking a Store Director to lead overall store performance, drive profitability, and build customer loyalty through exceptional service. You will hire, train, and develop the team to reach its highest potential while maintaining an inclusive, brand-focused environment.

You’ll face scheduling flexibility, including nights, weekends and holidays, and you’ll collaborate with district leadership to shape product, merchandising, and customer experience across the store.

Qualifications

• 5+ years of full-time retail management experience.

Responsibilities

• Lead your team & drive store profitability while delivering brand-aligned customer service.
• Recruit, train, and develop associates to ensure peak performance.
• Oversee store operations, systems, and visual merchandising.
• Partner with the District Manager to create an inclusive, high-performing environment.
• Ensure goals are exceeded and customers receive best-in-class service.

Skills

Retail management

Job description

J.Crew Factory in Miami, FL is seeking a Store Director to lead overall store performance, drive profitability, and build customer loyalty through exceptional service. You will hire, train, and develop the team to reach its highest potential while maintaining an inclusive, brand-focused environment.

You’ll face scheduling flexibility, including nights, weekends and holidays, and you’ll collaborate with district leadership to shape product, merchandising, and customer experience across the store.