Store Department Leader: Drive Team Success & Experience

H&M; Maple Grove (MN); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Staff discount

Medical, Vision & Dental Coverage

401K & Retirement benefits

Paid time off & Parental leave

Job summary

H&M is seeking a Department Manager to lead a retail team, drive sales, and deliver an excellent omnichannel customer experience in-store. You will analyze performance, set department goals, and create plans to optimize results while managing costs and visual standards.

You will recruit, develop, and coach team members, run daily operations, and collaborate with Visual Merchandisers to ensure consistent brand presentation.

Qualifications

• Proven leadership experience in retail management.
• Strong communication and team development skills.
• Strong numerical skills for budgeting and performance analysis.

Responsibilities

• Lead and motivate the store team to deliver an exceptional omnichannel customer experience.
• Set goals, analyze sales and budgets, and implement plans to optimize results.
• Ensure store operations, visuals, and customer service meet company standards.
• Recruit, onboard, coach, and evaluate team members; handle scheduling and performance reviews.

Skills

Leadership

Communication

Analytical skills

Customer focus

Team development

Job description

H&M is seeking a Department Manager to lead a retail team, drive sales, and deliver an excellent omnichannel customer experience in-store. You will analyze performance, set department goals, and create plans to optimize results while managing costs and visual standards.

You will recruit, develop, and coach team members, run daily operations, and collaborate with Visual Merchandisers to ensure consistent brand presentation.