Store Counter Sales

NAPA Auto Parts; Sparta (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401K

Opportunities for promotion

Training and ongoing development

Job summary

NAPA Auto Parts is seeking a Store Counter Sales associate to join their team in Sparta, North Carolina. This role involves assisting customers with automotive needs, providing solutions, and ensuring a positive retail experience. Ideal candidates will have a background in automotive parts or a willingness to learn, along with strong communication skills. The position offers opportunities for career growth and development within a stable, family-oriented company.

Qualifications

• Valid Driver’s License required.
• Experience in a parts store or automotive industry preferred.
• Strong listening skills and empathy essential.

Responsibilities

• Provide auto parts solutions for customers in person and over the phone.
• Assist team members with customer inquiries.
• Deliver outstanding customer service in a fast-paced environment.

Skills

Communication

Listening

Customer Service

Education

High School Diploma or GED

Technical or Trade School

Tools

Inventory Management Systems

Catalog Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a parts store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store," assisting customers with their automotive needs. You don’t need to be able to tear down motors (though that’s a bonus); a background in automotive parts is preferred. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full or part-time, or explore other opportunities within the company.

What You Will Be Doing

• Providing auto parts solutions for retail and wholesale customers in person and over the phone
• Assisting team members with customer questions using your parts knowledge
• Delivering outstanding customer service in a fast-paced environment
• Engaging with customers to ensure a positive experience
• Using technology such as computers, cash registers, and catalogs

Who This Is For

• People who enjoy helping customers with auto parts questions
• Individuals with automotive industry experience or hands-on vehicle repair experience
• Willing to learn automotive parts if new to the industry
• Motivated to grow and develop their career

Minimum Requirements

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical or trade school is a plus
• Excellent communication skills
• Enjoys fast-paced retail environments
• Strong listening skills and empathy

Preferred Qualifications

• Passion or background in automotive, heavy equipment, marine, or dealership industries
• Experience with inventory management or catalog systems
• Customer-centric mindset
• ASE Certifications (a plus but not required)

Benefits

• Great team and brand
• Competitive pay
• Health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Opportunities for promotion and career growth
• Training and ongoing development

If this isn’t the right fit, join our Talent Community at jobs.genpt.com or set up email alerts for future openings. GPC is an equal opportunity employer, committed to diversity and inclusion.