Store Counter Sales

NAPA Auto Parts; Dahlonega (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading automotive parts retailer as a Store Counter Sales representative. You will be the first point of contact for customers, providing expert assistance with auto parts and ensuring a positive shopping experience. This role offers opportunities for growth in a supportive team environment, competitive pay, and benefits.

Benefits

Health benefits

401K

Opportunities for promotion

Comprehensive training

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Provide auto parts answers and solutions for customers.
• Deliver outstanding customer care and interactions.
• Operate technology systems and cash registers.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Tools

Inventory Management Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store; we are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales, you are the "face of the retail store" and the go-to person when customers enter our stores for automotive needs. You don’t need to be able to tear down motors (but if you can, that’s a plus) – a background and knowledge of automotive parts are essential. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full/part-time, or explore other careers with us. We welcome all interested candidates!

What You Will Be Doing

1. Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
2. Use your parts knowledge to assist other team members and answer customer questions.
3. Deliver outstanding customer care and interactions.
4. Bring customer focus and high energy to our fast-paced stores.
5. Welcome customers and engage to provide a positive experience.
6. Operate technology systems, cash registers, telephones, and paper catalogs.

This Is The Right Opportunity For You If You

1. Enjoy helping customers with auto parts and service questions.
2. Have gained experience in the automotive industry or through tinkering and repairing cars/trucks.
3. Are willing to learn all things automotive if you lack background knowledge.
4. Want to grow your career within a team that values learning and development.

What You’ll Need

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or willingness to learn.
3. High School Diploma or GED; technical or trade courses are a plus.
4. Excellent communication skills.
5. Enjoy fast-paced retail environments.
6. Great listening skills and empathy for customers.

Additional Preferred Qualifications

1. Passion or background in automotive, heavy equipment, farm industry, marine, or dealership.
2. Experience with cataloging and inventory management systems.
3. Customer-centric mindset.
4. ASE Certifications (a plus but not required).

What’s In It For You

1. Great team and brand.
2. Competitive pay.
3. Health benefits and 401K.
4. Stable, Fortune 200 company with a family-like culture.
5. Opportunities for promotion and career growth.
6. Comprehensive training and ongoing development.

Interested? Join our Talent Community at jobs.genpt.com or create an account to receive email alerts for new opportunities that match your interests.

GPC is an equal opportunity employer that recruits without regard to sex, race, creed, or other protected characteristics.