Store Counter Sales

NAPA Auto Parts; Hilliard (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Store Counter Sales associate, where you'll be the face of the retail store, assisting customers with automotive parts and advice. This role offers a supportive environment for career growth, whether you have experience or are eager to learn. Enjoy competitive pay, health benefits, and opportunities for promotion within a family-like culture.

Benefits

Health benefits

401K

Opportunities for promotion

Comprehensive training

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License.
• Excellent communication skills.

Responsibilities

• Providing auto parts solutions to customers in person and over the phone.
• Delivering outstanding customer service and interactions.
• Maintaining a customer-focused and energetic store environment.

Skills

Communication

Customer Service

Listening Skills

Education

High School Diploma or GED

Technical or Trade School

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are seeking talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. You don’t need to be an expert in tearing down engines—though that’s a plus—but a background in automotive parts is helpful. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full- or part-time, or explore other career paths within our company.

What You Will Be Doing

• Providing auto parts solutions and answers to retail and wholesale customers in person and over the phone
• Assisting team members with customer inquiries using your parts knowledge
• Delivering outstanding customer service and interactions
• Maintaining a customer-focused and energetic store environment
• Welcoming customers and ensuring a positive shopping experience
• Using technology such as computers, cash registers, and catalogs

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts and service questions
• Have experience in the automotive industry or enjoy tinkering with vehicles
• Are eager to learn about automotive parts if you lack experience
• Want to grow your career in a supportive environment

What You’ll Need

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical or trade school is a plus
• Excellent communication skills
• Ability to thrive in a fast-paced retail setting
• Strong listening skills and empathy for customers

Additional Preferences (Not Required)

• Background or passion for automotive, heavy equipment, marine, or dealership industries
• Experience with cataloging or inventory management systems
• Customer-centric attitude
• ASE Certifications

What’s In It For You

• Great team and brand environment
• Competitive pay
• Health benefits and 401K
• Stable, Fortune 200 company with a family-like culture
• Opportunities for promotion and career development
• Comprehensive training and ongoing support

If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities at jobs.genpt.com. GPC values diversity and recruits based on ability and experience, regardless of sex, race, religion, or other protected characteristics.