Join to apply for the Store Counter Sales role at NAPA Auto Parts
We are more than just a Parts Store, and we are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers' automotive needs. You don’t need to be able to tear down engines—though that’s a plus—but a background in automotive parts is important. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full or part-time, or explore other career paths with us. We welcome all applicants!
What You Will Be Doing
- Providing auto parts answers and solutions for retail and wholesale customers in person and over the phone
- Assisting team members with customer questions using your parts knowledge
- Delivering outstanding customer service and interactions
- Maintaining a customer-focused, energetic environment in our fast-paced stores
- Welcoming customers and creating a positive shopping experience
- Using technology such as computers, cash registers, telephones, and catalogs
This Is The Right Opportunity For You If You
- Enjoy helping customers with auto parts and service questions
- Have experience in the automotive industry or enjoy tinkering with cars and trucks
- Are willing to learn about automotive parts if you don’t already know
- Want to grow your career within a supportive team environment
What You’ll Need
- Valid Driver’s License
- Experience in a parts store or automotive industry, or willingness to learn
- High School Diploma or GED; technical or trade school courses are a plus
- Excellent communication skills
- Ability to thrive in a fast-paced retail environment
- Good listening skills and empathy for customers
Additional Qualifications (Not Required, But a Plus)
- Passion for automotive or related industries
- Experience in auto body, collision, or retail stores
- Knowledge of cataloging and inventory systems
- Customer-centric mindset
- ASE Certifications
What’s In It For You
- Great team and brand environment
- Competitive pay
- Health benefits and 401K
- Stable, Fortune 200 company with a family feel
- Opportunities for promotion and career development
- Comprehensive training and ongoing support
If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities at jobs.genpt.com. GPC is an equal opportunity employer, committed to diversity and inclusion.