Store Counter Sales

NAPA Auto Parts; Boutte (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Excellent health benefits

401K plan

Opportunities for advancement

Comprehensive training

Job summary

Join a leading automotive parts retailer as a Counter Sales Associate. You will be the face of the store, assisting customers with their automotive parts needs. This role offers growth opportunities and a supportive team environment. If you have a passion for cars and excellent customer service skills, this position is for you.

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Assist retail and wholesale customers with auto parts questions.
• Provide outstanding customer service and create a positive shopping experience.
• Engage with retail customers to enhance their shopping experience.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are seeking talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store" and the primary contact for customers seeking automotive parts and advice. You don’t need to be able to disassemble engines (though that’s a plus), but a background in automotive parts is essential. This role offers a great opportunity whether you aim to build a long-term career as a Parts Specialist, work full or part-time, or explore other opportunities within our company.

What You Will Be Doing

1. Assist retail and wholesale customers with auto parts questions in person and over the phone.
2. Utilize your parts knowledge to support other team members and answer customer inquiries.
3. Provide outstanding customer service and create a positive shopping experience.
4. Bring energy and customer focus to our fast-paced stores.
5. Engage with retail customers to enhance their shopping experience.
6. Operate technology systems including computers, cash registers, telephones, and catalogs.

This Is The Right Opportunity For You If You

1. Enjoy helping customers with their auto parts and service questions.
2. Have experience in the automotive industry or enjoy tinkering with cars and trucks.
3. Are eager to learn about automotive parts if you lack experience.
4. Seek a team environment with growth opportunities.

What You’ll Need

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or willingness to learn.
3. High School Diploma or GED; technical or trade school is a plus.
4. Excellent communication skills.
5. Ability to thrive in a fast-paced retail setting.
6. Strong listening skills and empathy for customers.

Additional Qualifications (Preferred)

1. Passion or background in automotive, heavy equipment, farm industry, diesel, marine, or dealership.
2. Experience in a parts store, auction, retail, or auto body/collision.
3. Knowledge of cataloging and inventory systems.
4. Customer-centric attitude.
5. ASE Certifications (a plus).

What’s In It For You

1. Great team and brand environment.
2. Competitive pay.
3. Excellent health benefits and 401K plan.
4. Stable Fortune 200 company with a family-like culture.
5. Opportunities for advancement and career growth.
6. Comprehensive training and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.