Store Counter Sales

NAPA Auto Parts; Issaquah (WA); On-site; USD 25,287 - 36,015; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts is seeking a Store Counter Sales representative to provide exceptional customer service and automotive solutions. This role offers a competitive starting pay, opportunities for growth, and a supportive work environment. Ideal candidates will have a passion for automotive and excellent communication skills.

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.
• Willingness to learn automotive knowledge.

Responsibilities

• Providing auto parts solutions for retail and wholesale customers.
• Assisting team members with automotive questions.
• Delivering outstanding customer care.

Skills

Communication

Customer Empathy

Listening Skills

Education

High School Diploma or GED

Tools

Cataloging Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts.

We are more than just a parts store and are seeking talented individuals to join our NAPA family! As a NAPA Counter Sales, you are the "face of the retail store" and the go-to person for customers' automotive needs. No need to be able to tear down engines, but a background in automotive parts is preferred. This role offers opportunities whether you're seeking a career as a Parts Specialist, looking for full/part-time work, or exploring other careers with us.

What You Will Be Doing

• Providing auto parts solutions for retail and wholesale customers in person and over the phone.
• Assisting team members with automotive questions.
• Delivering outstanding customer care and engaging with customers to ensure a positive experience.
• Using technology such as computers, cash registers, and catalogs.

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts questions.
• Have experience in the automotive industry or enjoy tinkering with vehicles.
• Are willing to learn automotive knowledge.
• Want to grow your career in a supportive environment.

What You’ll Need

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or willingness to learn.
• High School Diploma or GED.
• Excellent communication skills.
• Ability to thrive in a fast-paced retail environment.
• Strong listening skills and customer empathy.

Preferred Qualifications

• Background or passion for automotive, heavy equipment, marine, or dealership industries.
• Experience with cataloging or inventory management systems.
• Customer-centric mindset.
• ASE Certifications (a plus but not required).

What’s In It For You

• Great team and brand.
• Competitive pay starting at $22.25/hour, with potential progression within 12 months.
• Health benefits, 401(k), and other perks.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for training, development, and career growth.

Benefits

• Comprehensive health insurance (medical, dental, vision).
• Retirement plan with company match.
• Paid time off, holidays, sick days, and parental leave.
• Additional perks like stock purchase plans, tuition reimbursement, and wellness programs.

Interested candidates can join our Talent Community or set up email alerts for future opportunities. GPC is committed to equal opportunity employment regardless of protected characteristics.