Store Counter Sales

NAPA Auto Parts

Excelsior Springs (MO)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401K

Opportunities for promotion

Ongoing training and development

Job summary

Join a leading automotive parts retailer as a Store Counter Sales representative. In this role, you'll be the face of the store, assisting customers with their automotive needs. Whether you have experience or are willing to learn, this role offers a great opportunity for career growth in a supportive team environment. Enjoy benefits like competitive pay, health benefits, and ongoing training while working for a stable, Fortune 200 company.

Qualifications

Experience in a parts store or automotive industry preferred.
Valid Driver’s License required.

Responsibilities

Providing auto parts solutions for customers in person and over the phone.
Delivering outstanding customer service and interactions.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Tools

Inventory Management Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales, you are the "face of the retail store" and the go-to person for customers' automotive needs. You don’t need to be able to tear down engines (but if you can, that’s a plus) – a background in automotive parts is preferred. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full/part-time, or explore other career paths with us.

What You Will Be Doing

Providing auto parts solutions for retail and wholesale customers in person and over the phone
Assisting team members with customer questions using your parts knowledge
Delivering outstanding customer service and interactions
Engaging with customers to ensure a positive experience
Using technology such as computers, cash registers, and catalogs

Who You Are

Enjoy helping customers with auto parts and service questions
Have experience in the automotive industry or enjoy tinkering with cars and trucks
Willing to learn about automotive parts if you lack experience
Interested in growing your career in a team environment

Requirements

Valid Driver’s License
Experience in a parts store or automotive industry, or willingness to learn
High School Diploma or GED; technical or trade courses a plus
Excellent communication skills
Comfortable in a fast-paced retail environment
Good listening skills and empathy for customers

Preferred Qualifications

Background or passion for automotive, heavy equipment, marine, or dealership industries
Experience with inventory management systems
Customer-centric attitude
ASE Certifications (a plus)

Benefits