Store Counter Sales

NAPA Auto Parts; Indianola (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Store Counter Sales representative, where you'll be the face of the retail store, assisting customers with automotive parts and services. This role offers opportunities for career growth in a supportive environment with competitive pay and benefits.

Benefits

Health benefits

401K

Opportunities for promotion

Training and ongoing support

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts answers and solutions to customers.
• Delivering outstanding customer care and interactions.
• Using technology such as computers and cash registers.

Skills

Communication

Customer Service

Listening

Education

High School Diploma or GED

Job description

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We are more than just a Parts Store, and we are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales, you will be the "face of the retail store" and the go-to person for customers seeking automotive parts and services. While you don’t need to be able to tear down engines (but if you can, that’s a plus), a background in automotive parts is preferred. This role offers a great opportunity whether you want to build a career as a Parts Specialist, work full or part-time, or explore other career options within our company.

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone
• Assisting team members with customer questions using your parts knowledge
• Delivering outstanding customer care and interactions
• Bringing energy and customer focus to our fast-paced stores
• Welcoming customers and ensuring a positive shopping experience
• Using technology such as computers, cash registers, and catalogs

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts and service questions
• Have experience in the automotive industry or enjoy tinkering with cars and trucks
• Are willing to learn about automotive parts if you don’t already know
• Seek a place to learn and grow your career

What You’ll Need

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical or trade school courses are a plus
• Excellent communication skills
• Ability to thrive in a fast-paced retail environment
• Good listening skills and empathy for customers

Additional Qualifications (Not Required but a Plus)

• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in cataloging and inventory management systems
• Customer-centric attitude
• ASE Certifications

What’s In It For You

• Great team and brand
• Competitive pay
• Health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Opportunities for promotion and career development
• Training and ongoing support from leadership

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GPC is an equal opportunity employer that values diversity and inclusion in the workplace.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail