Store Co-Manager: Lead Operations & Customer Experience

Books A Million; Foley (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings (401k)

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books-A-Million is seeking a Co-Manager to lead daily store operations as part of the management team in Foley, AL. You will maximize sales, ensure excellent customer service, and execute merchandising plans to uphold store standards.

You will supervise and train staff, handle cash processes, and maintain security. The role requires open availability, full-time hours, and a focus on policy compliance and teamwork.

Qualifications

• High school diploma or equivalent required.
• Supervisory or management experience preferred.
• Ability to pass background screenings and maintain compliance.

Responsibilities

• Maximize profits and customer service by leading the store team and adhering to policy.
• Operate the store as Manager On Duty with the management team.
• Maintain security and serve as a key management member.
• Ensure top customer service and resolve complaints satisfactorily.
• Maintain merchandising standards and store cleanliness.
• Train and develop associates and leads.
• Communicate with staff via daily briefings and meetings.
• Drops off deposits and handles cash logistics as needed.
• Coordinate café/grocery stocking as required.
• Consult with the General Manager on performance.
• Perform other duties as assigned.

Skills

Interpersonal Skills

Team Management

Action Orientation

Communication Skills

Education

High School diploma or equivalent

Some college preferred

Job description

Books-A-Million is seeking a Co-Manager to lead daily store operations as part of the management team in Foley, AL. You will maximize sales, ensure excellent customer service, and execute merchandising plans to uphold store standards.

You will supervise and train staff, handle cash processes, and maintain security. The role requires open availability, full-time hours, and a focus on policy compliance and teamwork.