Store Co-Director: Lead Guest Experience & Teams

The Fresh Market

Miami Beach (FL)

On-site

USD 95,000 - 125,000

Full time

3 days ago
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Benefits offered by this job

Team Member discount up to 40%
Early Earn Wage Access (up to 50% of你的
401K contribution and company match
Financial Wellness Program
Personal time off and additional time‑
Medical, Dental, Vision, Disability,**
Life Insurance for individual, spouse,
Discounts on pet insurance, daycare,\u

Job summary

The Fresh Market is seeking a Co-Store Director to partner with the Store Director and lead the store’s performance. You will guide the full team, support daily operations, and ensure a high-quality guest and team member experience on the sales floor and in back-of-house operations.

You’ll recruit and develop leaders, manage several departments, and drive financial results while upholding food safety and brand standards. This role requires a flexible schedule, including weekends and holidays.

Qualifications

  • 5+ years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business.
  • Demonstrated success overseeing multiple departments or store-wide operations.
  • Strong financial acumen with the ability to achieve sales, margin, labor, and operational goals.
  • Excellent communication, coaching, and conflict-resolution skills.
  • Food Safety Certification or ability to obtain after hire.
  • Must be 21 years of age or older.

Responsibilities

  • Model and promote our values of passion, excellence, hospitality, and teamwork in every interaction.
  • Serve as a visible, accessible leader on the sales floor, supporting team members and engaging with guests.
  • Recruit, hire, and develop team members, building a strong pipeline of future leaders.
  • Oversee sales departments (Produce & Floral, Meat & Seafood, Bakery, Deli & CMS, and Center Store) to ensure merchandising, signage, and assortment reflect local guest needs and our brand standards.
  • Manage key financial areas, including sales, gross margin, labor planning, inventory control, and shrink reduction.
  • Partner with department managers to ensure effective ordering, scheduling, and workload planning.
  • Maintain full compliance with food safety, sanitation, risk management, and all regulatory requirements.
  • Serve as a brand ambassador, representing The Fresh Market with hospitality and professionalism in the store and local community.
  • Build strong relationships with guests, responding to questions, resolving concerns, and modeling guest recovery.
  • Engage with local organizations, vendors, and partners to strengthen the store’s presence in the community.

Skills

Leadership
Financial acumen
Communication
Coaching
Conflict resolution
POS systems
Scheduling tools
Microsoft Office

Education

Bachelor’s degree in business/retail management

Tools

POS systems
Scheduling tools
Microsoft Office Suite

Job description

The Fresh Market is seeking a Co-Store Director to partner with the Store Director and lead the store’s performance. You will guide the full team, support daily operations, and ensure a high-quality guest and team member experience on the sales floor and in back-of-house operations.

You’ll recruit and develop leaders, manage several departments, and drive financial results while upholding food safety and brand standards. This role requires a flexible schedule, including weekends and holidays.

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