Co-Store Director: Elevate Guest Experience & Store Performance

The Fresh Market Inc; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

Medical, Dental, Vision, Disability, &

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market is seeking a Co-Store Director in Raleigh, NC, to partner with the Store Director and drive store performance. You will guide the full store team, oversee daily operations, and ensure a consistent, high-quality guest and team member experience across departments.

You will recruit and develop leaders, manage merchandising and scheduling, and ensure compliance with safety and regulatory requirements while maintaining brand standards and community presence.

Qualifications

• 5+ years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business.
• Demonstrated success overseeing multiple departments or store-wide operations.
• Strong financial acumen with the ability to achieve sales, margin, labor, and operational goals.
• Excellent communication, coaching, and conflict-resolution skills.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food Safety Certification or ability to obtain after hire.

Responsibilities

• Model and promote our values of passion, excellence, hospitality, and teamwork in every interaction.
• Serve as a visible, accessible leader on the sales floor, supporting team members and engaging with guests.
• Recruit, hire, and develop team members, building a strong pipeline of future leaders.
• Oversee sales departments to ensure merchandising, signage, and assortment reflect local guest needs and our brand standards.
• Manage key financial areas, including sales, gross margin, labor planning, inventory control, and shrink reduction.
• Partner with department managers to ensure effective ordering, scheduling, and workload planning.
• Maintain full compliance with food safety, sanitation, risk management, and all regulatory requirements.
• Serve as a brand ambassador, representing The Fresh Market with hospitality and professionalism.
• Build strong relationships with guests, responding to questions, resolving concerns, and modeling guest recovery.
• Engage with local organizations, vendors, and partners to strengthen the store’s presence in the community.

Skills

Management experience

Financial acumen

Communication

Coaching

Conflict resolution

POS systems

Scheduling tools

Microsoft Office

Bilingual (plus)

Education

Bachelor’s degree in business

Tools

None

Job description

The Fresh Market is seeking a Co-Store Director in Raleigh, NC, to partner with the Store Director and drive store performance. You will guide the full store team, oversee daily operations, and ensure a consistent, high-quality guest and team member experience across departments.

You will recruit and develop leaders, manage merchandising and scheduling, and ensure compliance with safety and regulatory requirements while maintaining brand standards and community presence.