Store Care & Customer Service — Employee Discounts

Michaels; Virginia; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) matching

Medical/dental/vision

Job summary

Michaels in Richmond, VA seeks a reliability-focused store associate to maintain a clean, organized shopping environment and assist customers with their needs. You will manage stock, support checkout, and promote rewards programs.

The role involves adhering to SOPs, safety protocols, and teamwork across store operations. Experience in retail or cleaning is preferred; employees 16+ join a brand‑driven team with benefits and opportunities.

Qualifications

• Retail and/or cleaning experience preferred.
• Michaels requires team members to be at least sixteen years or older.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver our Brand Promises.
• Provide a fast and friendly checkout experience; handle cash to standards.
• Engage customers on rewards programs and private label credit cards.
• Assist with omni‑channel processes (BOPIS/SFS) and stocking/POG processes.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Customer service

Cleaning

Flexible schedule

Safety awareness

Job description

Michaels in Richmond, VA seeks a reliability-focused store associate to maintain a clean, organized shopping environment and assist customers with their needs. You will manage stock, support checkout, and promote rewards programs.

The role involves adhering to SOPs, safety protocols, and teamwork across store operations. Experience in retail or cleaning is preferred; employees 16+ join a brand‑driven team with benefits and opportunities.