Seasonal Retail Associate - Customer Service & Framing

Michaels; Richmond (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels in Richmond, VA is hiring a friendly store teammate to help customers and keep the floor well merchandised. You’ll manage checkout, assist with returns, and participate in truck unloading and stocking to meet our brand standards.

Expect to engage shoppers in the rewards program, support Buy Online Pickup in Store and Ship From Store workflows, and follow SOPs for a safe, welcoming environment.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to cross-train in framing and related duties.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Engage customers in rewards programs and enrolls.
• Assist with Omni channel processes (BOPIS, SFS).
• Unload trucks, stock shelves, and maintain planograms.
• Support store safety, SOP compliance, and in-stock recovery.

Skills

Customer service

Cash handling

Stocking

Merchandising

Rewards enrollment

Tools

POS system

Job description

Michaels in Richmond, VA is hiring a friendly store teammate to help customers and keep the floor well merchandised. You’ll manage checkout, assist with returns, and participate in truck unloading and stocking to meet our brand standards.

Expect to engage shoppers in the rewards program, support Buy Online Pickup in Store and Ship From Store workflows, and follow SOPs for a safe, welcoming environment.