Store Cleanliness & Customer Service Associate

Michaels of Canada; Reston (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Commuter benefits

Job summary

The Michaels Companies Inc. is seeking a Store Associate for the DC-RESTON, VA location. You will help maintain store cleanliness and assist customers, while supporting checkout, rewards enrollments, and omni-channel processes.

The role includes stocking, planogram adherence, safety programs, and providing friendly service in a fast-paced retail environment. Nights, weekends, and early mornings are possible.

Qualifications

• Retail and/or cleaning experience preferred

Responsibilities

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment; mixes water and detergents to prepare cleaning solutions as specified.
• Deep cleans key areas of the store including bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Keeps cleaning equipment neat and orderly; notifies supervisor of supply needs for replenishment.
• Seeks out areas requiring cleaning and takes initiative to complete tasks.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintains positive and respectful interactions with team members and customers in line with company values.
• Projects a positive image and serves as a role model for other team members.
• Provide a fast and friendly checkout experience; handles cash to standards.
• Engages customers on rewards program and private label credit cards and completes enrollments.
• Assists with omni-channel processes, including BOPIS and Ship from Store (SFS).
• Participates in truck unloading, stocking, and planogram (POG) processes.
• Supports shrink and safety programs.
• Adheres to SOPs and Company policies to ensure compliance with laws and requirements.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies Inc. is seeking a Store Associate for the DC-RESTON, VA location. You will help maintain store cleanliness and assist customers, while supporting checkout, rewards enrollments, and omni-channel processes.

The role includes stocking, planogram adherence, safety programs, and providing friendly service in a fast-paced retail environment. Nights, weekends, and early mornings are possible.