Store Environment & Customer Experience Specialist

Michaels INC; Glen Allen (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Job summary

Michaels is seeking a store associate in Virginia to uphold store cleanliness, assist customers, and process transactions with accurate cash handling. You will help customers locate products, participate in the rewards program enrollments, and support Buy Online Pickup in Store and Ship from Store processes.

The role requires the ability to stand for long periods, lift heavy items, and move throughout the store while following company SOPs and safety guidelines.

Qualifications

• Retail and/or cleaning experience preferred.
• Must be able to perform physical tasks including standing for long periods, lifting, and bending.
• Ability to provide friendly customer service and follow SOPs.

Responsibilities

• Maintain store cleanliness and recovery standards to support brand promises.
• Provide a fast and friendly checkout experience with accurate cash handling.
• Assist customers, enroll in Rewards program and Private Label Credit Cards when appropriate.
• Support omni-channel processes (Buy Online Pickup in Store and Ship from Store).
• Participate in stocking and planogram processes and safety programs.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking a store associate in Virginia to uphold store cleanliness, assist customers, and process transactions with accurate cash handling. You will help customers locate products, participate in the rewards program enrollments, and support Buy Online Pickup in Store and Ship from Store processes.

The role requires the ability to stand for long periods, lift heavy items, and move throughout the store while following company SOPs and safety guidelines.