Store Assistant Manager - Team Coach & Guest Experience

stevemaddenretailcareers; National Harbor (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Accounts

401K Eligibility

Paid time off

Employee discount

Career Growth

Tuition Reimbursement

Job summary

Steve Madden Retail Careers is seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations, guiding and developing a team of brand advocates to deliver an exceptional customer experience that reflects the company’s brand values.

Responsibilities include partnering on profitability, merchandising, customer engagement, training, inventory, and loss prevention; maintaining visual standards, scheduling, and staffing.

Qualifications

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Excellent organizational skills

Strong verbal and writtencommunication

Knowledge of retail operations

Education

High school diploma or equivalent

Tools

POS register system

Job description

Steve Madden Retail Careers is seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations, guiding and developing a team of brand advocates to deliver an exceptional customer experience that reflects the company’s brand values.

Responsibilities include partnering on profitability, merchandising, customer engagement, training, inventory, and loss prevention; maintaining visual standards, scheduling, and staffing.