Store Assistant Manager: Lead Team, Merch & Service

stevemaddenretailcareers; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Disability benefits

401K match

Paid time off

Virtual health

Employee discount

Family discount

Shoe program

EAP

Tuition reimbursement

Career growth

Employee referral

Job summary

Steve Madden in New York is seeking a Store Assistant Manager (full-time) to partner with the Store Manager on daily operations and to guide a team of brand advocates toward an exceptional customer experience that reflects our brand values.

Responsibilities include driving profitability through customer engagement, merchandising, inventory control, and loss prevention, plus assisting in hiring and training.

Qualifications

• Minimum of 3-5 years of retail experience.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to process information or merchandise through the computer system and POS register system.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Retail experience

Organization

Communication skills

Retail operations

POS system

Education

High school diploma or equivalent

Job description

Steve Madden in New York is seeking a Store Assistant Manager (full-time) to partner with the Store Manager on daily operations and to guide a team of brand advocates toward an exceptional customer experience that reflects our brand values.

Responsibilities include driving profitability through customer engagement, merchandising, inventory control, and loss prevention, plus assisting in hiring and training.