Store Assistant Manager - Lead Sales & Customer Experience

FashionUnited; Chandler, Northern (AZ, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Discounts on entertainment, travel, F&

401(k) plan with company matching

Medical, dental, prescription, vision,

Paid Time Off

Job summary

J.Crew Factory in Chandler, AZ is seeking an Assistant Manager to join a new store leadership team. You will work closely with the Store Director to drive profitability, coach the sales team, and ensure exceptional customer service while managing operations and enabling a collaborative, engaging workplace.

The role requires 1-2 years of retail management experience, passion for fashion, and flexibility to work nights, weekends, and holidays.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Scheduling flexibility

Problem solving

Tools

POS systems

Job description

J.Crew Factory in Chandler, AZ is seeking an Assistant Manager to join a new store leadership team. You will work closely with the Store Director to drive profitability, coach the sales team, and ensure exceptional customer service while managing operations and enabling a collaborative, engaging workplace.

The role requires 1-2 years of retail management experience, passion for fashion, and flexibility to work nights, weekends, and holidays.