Store Assistant Manager - Growth & Customer Experience

Steve Madden; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid time off

Employee discount 50%

Family discount 40%

Tuition reimbursement

Career growth

Employee referral program

Job summary

Steve Madden in Charleston seeks a Store Assistant Manager to collaborate with the Store Manager on daily operations, guide and motivate a team, and deliver exceptional customer experiences aligned with brand values. This role supports profitability through engagement, merchandising, inventory control, and loss prevention, while training staff and ensuring compliance with company standards.

3–5 years of retail experience, a high school diploma, and flexible hours are required, with a strong

Qualifications

• Minimum 3–5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational and communication skills.
• Experience developing staff through coaching and staffing.
• Knowledge of retail operations including sales, service, merchandising, inventory, and loss prevention.
• Ability to work flexible retail hours.
• Experience with POS systems.

Responsibilities

• Partner with Store Manager to maximize profitability and ensure brand standards.
• Lead customer experiences through client focus and collaboration.
• Implement visual merchandising directives to maintain brand strategies.
• Ensure replenishment of merchandise on the selling floor.
• Assist in store operations including training, inventory, store administration.
• Foster development and accountability.
• Manage information through computer and POS system.
• Assist in hiring qualified candidates.
• Flexibility to perform duties outside role.

Skills

Team leadership

Customer service

Communication skills

Organizational skills

Staff development

Staff coaching

Retail operations

Education

High school diploma or equivalent

Tools

POS system

Merchandising systems

Job description

Steve Madden in Charleston seeks a Store Assistant Manager to collaborate with the Store Manager on daily operations, guide and motivate a team, and deliver exceptional customer experiences aligned with brand values. This role supports profitability through engagement, merchandising, inventory control, and loss prevention, while training staff and ensuring compliance with company standards.

3–5 years of retail experience, a high school diploma, and flexible hours are required, with a strong