Store Assistant Manager: Lead Team & Customer Experience

Steve Madden; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

401K with company match

Paid time off

Employee discount

Job summary

Steve Madden in Orlando seeks an energetic Store Assistant Manager to collaborate with the Store Manager on all store operations and to lead a team of brand advocates in delivering an outstanding customer experience aligned with brand values.

You will drive profitability through customer engagement, merchandising, and community connection while ensuring compliance with company standards. A dynamic role with opportunities for growth.

Qualifications

• 3–5 years of retail experience required.
• Strong organizational and communication skills.
• Ability to manage staff and execute store standards.

Responsibilities

• Partner with Store Manager to maximize profitability and ensure standards.
• Create exceptional customer experiences through a client-focused approach.
• Implement visual merchandising directives per brand strategy.
• Ensure replenishment of merchandise on the selling floor.
• Support loss prevention and safety policies and procedures.
• Assist in training, operations, inventory, and store admin tasks.
• Foster development and accountability within the team.
• Process merchandise and data through the POS system.

Skills

Retail operations

Team development

Customer service

Sales

Education

High school diploma

Tools

POS system

Job description

Steve Madden in Orlando seeks an energetic Store Assistant Manager to collaborate with the Store Manager on all store operations and to lead a team of brand advocates in delivering an outstanding customer experience aligned with brand values.

You will drive profitability through customer engagement, merchandising, and community connection while ensuring compliance with company standards. A dynamic role with opportunities for growth.