Store Assistant Manager — Customer Experience Leader

FedEx Group; San Diego (CA); On-site; USD 30,000 - 37,000; Full time

Job summary

FedEx Office in California is seeking a Store Assistant Manager to lead a store unit and deliver a positive customer experience. You will supervise team members, oversee production, retail, shipping, and quality control, and assist the Store Manager with hiring, payroll, and daily operations.

The role requires a high school diploma, 1+ year supervisory experience, and excellent customer service. You will coach staff, ensure policy compliance, and strive for efficiency and accuracy in all store

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Lead store business unit to deliver consistent customer experience.
• Supervise team members and oversee production, retail, and shipping processes.
• Hire, train, and coach staff; manage payroll and daily close-out of POS.
• Ensure policies are followed and KPIs are tracked.

Skills

Customer service

Supervisory experience

Retail operations

Team leadership

Education

High School diploma or equivalent

Tools

POS systems

Payroll software

Job description

FedEx Office in California is seeking a Store Assistant Manager to lead a store unit and deliver a positive customer experience. You will supervise team members, oversee production, retail, shipping, and quality control, and assist the Store Manager with hiring, payroll, and daily operations.

The role requires a high school diploma, 1+ year supervisory experience, and excellent customer service. You will coach staff, ensure policy compliance, and strive for efficiency and accuracy in all store