Store Assistant Manager: Customer Experience Leader

FedEx Office and Print Services; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Assistant Manager to lead the store team and oversee daily operations, ensuring a consistent, high-quality customer experience across production, retail, and shipping processes.

The role requires supervising staff, coordinating payroll and POS close-outs, and maintaining policy compliance while driving store performance and customer satisfaction.

Qualifications

• High School diploma or equivalent education is required.
• 1+ year of related experience, prior supervisory experience preferred.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Lead store operations to ensure a positive customer experience.
• Supervise and train team members across production, retail, and shipping.
• Monitor payroll, scheduling, and daily close-out of POS systems within policy.

Skills

Supervisory experience

Customer service

Education

High School diploma or equivalent education

Job description

FedEx Office and Print Services is seeking a Store Assistant Manager to lead the store team and oversee daily operations, ensuring a consistent, high-quality customer experience across production, retail, and shipping processes.

The role requires supervising staff, coordinating payroll and POS close-outs, and maintaining policy compliance while driving store performance and customer satisfaction.