Store Leader: Inspire Teams, Drive Omnichannel Experience

N23 Premium Brands Opco LLC; BLOOMINGTON (MN); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Mall of America, Bloomington, MN is seeking a Store Manager to lead a high-performing team in a fast-paced, fashion-forward environment. You will recruit, train, and coach associates, drive exceptional customer experiences, manage operations, and oversee store budgeting and payroll while fostering an inclusive culture across our brand.

Lead with a hospitality mindset, develop talent, and implement strategies to grow store profitability.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development.
• Effective leadership, interpersonal, and communication skills.
• Tech-savvy with ability to operate a POS system.
• Strong business acumen and ability to develop strategies and action plans to drive results.
• Organizational, delegation, and deadline prioritization skills.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Skills

Retail management

Hospitality mindset

People management

Leadership skills

POS proficiency

Business acumen

Tools

POS system

Job description

LOFT in Mall of America, Bloomington, MN is seeking a Store Manager to lead a high-performing team in a fast-paced, fashion-forward environment. You will recruit, train, and coach associates, drive exceptional customer experiences, manage operations, and oversee store budgeting and payroll while fostering an inclusive culture across our brand.

Lead with a hospitality mindset, develop talent, and implement strategies to grow store profitability.