Store Assistant Manager

Daiso USA; San Juan Capistrano (CA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Daiso USA is seeking an Assistant Store Manager to support the store manager in day-to-day operations. You will help manage staff shifts, labor hours, and training while ensuring inventory control and effective merchandising.

You will report store problems to the manager and assist in implementing company guidelines. You should have a high school diploma and at least two years of retail experience, with strong communication skills and a proven ability to lead a team.

Qualifications

• High school Diploma/GED required.
• 2+ years relevant experience in retail or store operations.
• Strong customer service and communication skills.
• Ability to lead staff and coordinate shift schedules.
• Able to adapt to changing priorities and store needs.

Responsibilities

• Improve customer service quality and store cleanliness.
• Recruit and train staff; manage performance and counseling.
• Oversee staff, ensure policy compliance and shift coverage.
• Manage ordering, inventory, and stock replenishment.
• Execute sales plans, organize merchandise and displays.
• Monitor sales goals, basket size, shrink, and inventory turnover.
• Handle cash controls and safe money procedures.
• Maintain store forms, documents, and records.
• Maintain store equipment, fixtures, and security.

Skills

Sales experience

Staff leadership

Communication skills

Customer service

Flexibility

Problem solving

Education

High school diploma

Job description

Description

As an Assistant Store Manager, provide support to the store manager in the management of store operations. In support of the store manager, he/she is responsible for store staff shift management, labor hour control, human resource development, product ordering, inventory control, and operational management of product development. He/she is also responsible for ensuring compliance with store laws and regulations, and accurately reporting any store problems or issues to the store manager and instructors.

Essential Functions:

• Improvement of customer service quality, customer relations, cleanliness, implementation
• Recruitment, leadership staff training, staff counseling, and building effective work operations
• Management and supervision of staff, compliance with company rules and regulations, monitoring and guidance of working conditions and attitudes, and shift management
• Appropriate ordering, creation of sales areas that does not run out of stock, loss control, and inventory control
• Execution and management of sales plans, merchandise organization, and merchandise replenishment management
• Sales goal, basket counts, MH, loss, inventory turnover days
• Cash register float money management/Safe money management
• Management and organize forms, documents, manuals, files, and records
• Store, equipment and fixtures management
• Store security, crime prevention, store interior/BR organization and tidiness
• Management and control based on guidelines developed by the company.

Education Requirements

High school Diploma/GED

Work Experience Requirements:

2+Years

Knowledge, Skills, and Abilities Requirements:

• Previous experience as a sales associate
• Experience in inventory oversight
• Strong communication skills and building good relationships
• Ability to achieve sales goals
• Ability to respond to the speed of change in the store/company
• Execution of head office information and instructions
• Able to lead store problems to a positive resolution
• Positive attitude, reliability, and cooperativeness in work
• Must be flexible to work evenings and weekend shifts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.