Store Area Supervisor - Lead Merch & Team Growth(30% Disc)

Ocean State Job Lot; Chester (MD); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

30% discount

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader's guidance.

This role serves as a development path toward leadership positions, with opportunities to grow across all levels while upholding company policies and delivering value to customers.

Qualifications

• 1+ years of professional retail experience.
• Customer service, training, and merchandise handling preferred.
• Availability to work nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Champion exceptional customer service for diverse clientele.
• Bridge the gap between customers and corporate customer service for effective resolutions.
• Promote company-wide customer initiatives (donations, loyalty programs, promotions).
• Create effective work schedules for the assigned area.
• Provide guidance and support to the team to ensure task completion.
• Support training for store associates and opportunities for growth across levels.
• Manage merchandise presentation and ensure adherence to company guidelines.
• Verify pricing accuracy of shipments and handle daily manifest checks.
• Handle packaways, returns, and transfers per policy.
• Uphold store safety and maintenance standards.

Skills

Customer service

Team leadership

Merchandise presentation

Scheduling

Training

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader's guidance.

This role serves as a development path toward leadership positions, with opportunities to grow across all levels while upholding company policies and delivering value to customers.