Retail Area Supervisor: Lead Teams & Customer Experience

Ocean State Job Lot; Marshfield (MA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Employee discount 30%

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned sections, ensuring smooth freight flow and exceptional customer experiences under the guidance of a Team Leader.

The role serves as a development path toward leadership, encouraging growth opportunities. Candidates should have retail experience, strong customer service, and familiarity with merchandising standards and company policies.

Qualifications

• 1+ year of professional retail experience.
• Experience in customer service and training is preferred.
• Computer skills including Google platform and Qlik.

Responsibilities

• Oversee daily operations and merchandising in assigned areas.
• Ensure smooth freight flow and strong customer experiences.
• Create effective work schedules for the area.
• Provide guidance to team and support training.
• Maintain signage, ticketing, and stock flow.
• Verify pricing and manage shipments and returns.
• Uphold store safety and procedures.

Skills

Customer service

Retail experience

Team leadership

Merchandising

Computer skills (Google suite)

Tools

Google Docs/Sheets/Slides/Drive/Email

Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned sections, ensuring smooth freight flow and exceptional customer experiences under the guidance of a Team Leader.

The role serves as a development path toward leadership, encouraging growth opportunities. Candidates should have retail experience, strong customer service, and familiarity with merchandising standards and company policies.