Store Area Supervisor: Lead Merchandising & Customer Experience

Ocean-State-Job-Lot; Webster (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Associate Discount

Wellbeing Resources

Paid Time Off

Health Coverage

FSA

Disability Insurance

Care Support

Job summary

Ocean State Job Lot in Webster, MA is seeking a Store Area Supervisor to oversee daily operations and merchandise in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role serves as a development path toward leadership, with opportunities for growth, training support, and ongoing store initiatives. Strong customer service, leadership, and merchandising skills are essential, plus ability to lift items and work nights/weekends.

Qualifications

• 1+ years professional experience in retail environment required.
• Customer service experience and training experience preferred.
• Experience with merchandise ordering, receiving, stocking and maintenance.

Responsibilities

• Champion customer service and foster a welcoming environment.
• Bridge gaps between customers and corporate service teams.
• Promote company initiatives and manage area merchandising.
• Create effective work schedules for the assigned area.
• Provide guidance to the team to ensure task completion.
• Support training for store associates and growth opportunities.
• Maintain signage, stock and pricing accuracy.
• Operate cash register as needed and adhere to policies.

Skills

Customer service

Team leadership

Training experience

Merchandise ordering/receiving/stock

Google Workspace

Qlik

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Webster, MA is seeking a Store Area Supervisor to oversee daily operations and merchandise in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role serves as a development path toward leadership, with opportunities for growth, training support, and ongoing store initiatives. Strong customer service, leadership, and merchandising skills are essential, plus ability to lift items and work nights/weekends.