Area Store Supervisor — Lead Merchandising & Customer Experience

External Ocean State Job Lot; Auburn (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Ocean State Job Lot in Auburn, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in designated sections, ensuring smooth freight flow and a superior customer experience under the guidance of a Team Leader.

This role provides a development path toward leadership, with opportunities to coach associates, manage schedules, and uphold company policies while delivering value to shoppers and the business.

Qualifications

• 1+ years of experience in retail or related environments is required.
• Experience in customer service, training, and merchandising/receiving/stocking is preferred.
• Proficiency with Google platforms (Email, Docs, Sheets) and Qlik is desirable.

Responsibilities

• Provide outstanding customer service and maintain a welcoming store environment.
• Coordinate and create effective work schedules for assigned areas.
• Support training and development of store associates for growth.
• Ensure accurate pricing, signage, and backroom organization per company guidelines.
• Assist with open/close procedures and operate cash register as needed.

Skills

Customer service

Training

Merchandise ordering

Receiving

Stocking

Tools

Google Apps

Qlik

Job description

Ocean State Job Lot in Auburn, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in designated sections, ensuring smooth freight flow and a superior customer experience under the guidance of a Team Leader.

This role provides a development path toward leadership, with opportunities to coach associates, manage schedules, and uphold company policies while delivering value to shoppers and the business.