Store Area Leader: Operations & Service

Ross Stores, Inc.; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Ross Stores, Inc. in Birmingham, AL is seeking an Area Supervisor to lead a defined store area and to oversee daily operations when acting as Manager on Duty.

You will open/close the store, supervise associates, ensure friendly customer service, and maintain merchandise presentation and a clean, safe shopping environment. Responsibilities include enforcing company processes, supervising front-end teams, managing schedules, loss prevention awareness, and collaborating with Store Leadership to

Qualifications

• Excellent verbal communication and strong customer service orientation.
• Proven supervisory experience in a retail environment.
• Familiarity with point-of-sale equipment and applications.

Responsibilities

• Open/close the store and supervise Associates.
• Maintain merchandise presentation and a clean, safe shopping environment.
• Enforce company processes and front-end procedures.
• Lead loss prevention awareness and safeguard cash and merchandise.
• Provide coaching and supervision to staff and ensure daily tasks are completed.
• Collaborate with Store Leadership to meet performance targets.

Skills

Verbal communication

Customer service

Supervisory experience

POS familiarity

Job description

Ross Stores, Inc. in Birmingham, AL is seeking an Area Supervisor to lead a defined store area and to oversee daily operations when acting as Manager on Duty.

You will open/close the store, supervise associates, ensure friendly customer service, and maintain merchandise presentation and a clean, safe shopping environment. Responsibilities include enforcing company processes, supervising front-end teams, managing schedules, loss prevention awareness, and collaborating with Store Leadership to