Store Administrative & HR Support Specialist

Macy's; Maryland; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Career development

Volunteer opportunities

Employee discounts

Performance-based incentives

Annual merit review

Employee assistance program

Job summary

Macy's is seeking an Administrative Support Team Colleague to help keep store operations smooth behind the scenes. You will manage an organized Store Management Office, handle HR paperwork, onboarding, and internal communications, enabling leadership to focus on customers.

The role requires 1–2 years of related experience, reliable availability, and strong communication skills to collaborate with colleagues and customers in a fast-paced retail environment.

Qualifications

• Flexible availability and regular attendance.
• Effective communication with customers, colleagues, and supervisors.
• Ability to read and understand employment policies in English.
• Comfortable collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and adaptable to changing priorities; works well in a team.
• Proficient with electronic devices and basic tech.
• 1–2 years related experience required.

Responsibilities

• Maintain an organized Store Management Office and support daily operations.
• Handle administrative and HR functions and onboard new hires.
• Coordinate internal communications and reporting.
• Assist with scheduling, cash office operations, and maintenance requests.
• Support leadership and store teams to deliver excellent customer service.

Skills

Communication

Customer service

Team collaboration

Adaptability

Attention to detail

Tech-savvy

Tools

Cash register

Handheld devices

Computers

Job description

Macy's is seeking an Administrative Support Team Colleague to help keep store operations smooth behind the scenes. You will manage an organized Store Management Office, handle HR paperwork, onboarding, and internal communications, enabling leadership to focus on customers.

The role requires 1–2 years of related experience, reliable availability, and strong communication skills to collaborate with colleagues and customers in a fast-paced retail environment.