Store Admin & Customer Support Specialist

Southern Tire Mart; Victoria (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart, LLC is seeking a front-line customer service professional to answer incoming calls, process orders via POS, and support logistics and billing inquiries. You will assist the office team and maintain organized records while upholding safety standards and company policies.

The role requires strong communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. Evening/weekend hours may be required.

Qualifications

• Must be at least 18 years old.
• Must pass a pre-employment drug screen.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Strong communication

Multitasking

Basic computer skills

POS experience a plus

Education

High school diploma or GED

Tools

POS system

Job description

Southern Tire Mart, LLC is seeking a front-line customer service professional to answer incoming calls, process orders via POS, and support logistics and billing inquiries. You will assist the office team and maintain organized records while upholding safety standards and company policies.

The role requires strong communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. Evening/weekend hours may be required.