Front Counter Tire Sales & Dispatch Specialist

Southern Tire Mart; Robinson (TX); Vor Ort; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive hourly wage

Opportunities for professional growth

Supportive team environment

Zusammenfassung

Southern Tire Mart, LLC is seeking a customer service-focused professional to greet customers, assess needs, and guide them through tire and repair services. You will explain pricing and timelines, coordinate with technicians, and manage appointments to keep the shop running smoothly.

The role requires strong communication, organization, and the ability to handle high-volume interactions in a fast-paced environment. Growth opportunities exist within a reputable nationwide tire dealer network.

Qualifikationen

• Previous experience in customer service, retail sales, or dispatch preferred.
• Knowledge of tires, automotive services, or trucking industry is a plus.
• Professional demeanor and ability to handle high-volume interactions.

Aufgaben

• Greet and assist customers with inquiries related to tires and repair services.
• Assess customer needs and recommend appropriate products and solutions.
• Clearly explain services, pricing, and estimated timelines.
• Provide knowledgeable support on products and services offered.
• Respond to incoming service calls promptly and professionally.
• Schedule service appointments based on customer needs and shop capacity.
• Coordinate with technicians to ensure timely job completion.
• Maintain accurate records of customer interactions, service appointments, and sales.
• Process invoices and payment transactions with precision.
• Monitor inventory levels and coordinate with warehouse staff to ensure product availability.

Kenntnisse

Communication skills

Organizational skills

Multi-tasking

Tools

POS systems

Sales software

Jobbeschreibung

Southern Tire Mart, LLC is seeking a customer service-focused professional to greet customers, assess needs, and guide them through tire and repair services. You will explain pricing and timelines, coordinate with technicians, and manage appointments to keep the shop running smoothly.

The role requires strong communication, organization, and the ability to handle high-volume interactions in a fast-paced environment. Growth opportunities exist within a reputable nationwide tire dealer network.